With CoT for printer, it has aimed to provide fast, efficient and low-cost service for Dotmatriks and barcode printers owned by our customers in appropriate conditions.

Professional Services for Barcode Printers;
» Installation, Training and Commissioning at Customer’s Location
» Preventive Periodic Maintenance
» Standard Professional Services for Barcode Printers
» CoT for Support Line
» Technical Personnel Assigned to the Customer (With Minimum 10 Device Conditions)
» Total 36 Months Warranty with 12 Months Warranty Extension
» Repair Service at the Service Center
» 3 Business Days Repair Time
» Supply of Spare Devices in Cases of Repair Time Exceeding 3 Business Days
» Repair Service at Service Center Including Spare Parts
» Service Center Repair Service Including User Errors
» Repair Service at the Service Center Including Workmanship
» Free Corporate Advertisement Posting on Luna Plus (with a minimum of 10 devices)
» Success Story Publication on Luna Information Technologies Portal (with the condition of minimum 10 devices)
» Supply of Consumables

Extended Professional Services for Barcode Printers
» CoT for Support Line
» Technical Personnel Assigned to the Customer (With Minimum 10 Device Conditions)
» Total 36 Months Warranty with 12 Months Warranty Extension
» On-Site Response for Next Business Day (For Call Notifications Until 16:00)
» Repair Time; Next Business Day Onsite Solution
» Backup Barcode Printer in Cases the Call Cannot Be Resolved Next Business Day
» Repair Service Including Spare Parts at Customer’s Location
» Repair Service Including User Errors at Customer’s Location
» Repair Service Including Workmanship at Customer’s Location
» Including Printhead (Using Luna Consumable And 203 Dpi Printhead)
» Free Corporate Advertisement Posting on Luna Plus (with a minimum of 10 devices)
» Success Story Publication on Luna Information Technologies Portal (with the condition of minimum 10 devices)